Why the User Experience can be Damaged by Complexity 11th March 2008 Getting the user experience right is what enables those in the mobile value chain to better engage with end users, introduce them to services and build a profitable pattern of behaviour.
Pixel Perfect - The Correct Approach? 16th October 2007 Mobile consultancy mstance explains that developing web pages for mobile platforms can be far simpler than first thought - without diminishing customer satisfaction.
Wireless Informatics: From problem management to problem prevention 26th July 2007 As mobile devices and services continue to develop in both form and function, the mobile industry is facing new and unprecedented challenges in the provision of customer service and the management of the user experience.
Mobile Email 26th July 2007 You may have noticed an increasing number of devices coming to market with full QWERTY keyboards. Yet, these aren’t business tools, these are consumer devices reflective of the requirement for improved usability
User Experience Charter 24th July 2007 The Wireless Informatics Forum believes that the following User Experience Charter will help to shape the mobile community and align it behind user experience optimization and best practice.
Was It Good For You? 25th June 2007 Consumers who lose their ringtones, incompatible data plans and content that hasn’t been optimized: The real damage a poor user experience has on the growing mobile content industry.
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